Where to talk to it
The bar at the bottom of every page: Talk to your department. Write to the whole department, or pick one specialist under To, such as Instagram and Facebook, TikTok, Blog, Email or SEO.
Tell it what it can't see
- "We're closed on Monday for the holiday."
- "The new autumn menu starts on the 15th."
- "Everything is 20% off this weekend."
- "We moved: stop showing the old place."
When it's direction for all its work, it answers Noted for every specialist, and every specialist follows it from then on. Say it once: there's no need to repeat it on each piece.
Tip. Tell it about launches, events and offers a week or two ahead, so it has time to plan pieces for them.
Ask for something
Ask for exactly what you want, like "Make a post about our new product", or tap Ask for a piece on Calendar. Ask questions too: "What's going out this week?" It answers from what it actually did.
More of one channel, less of another
Want more TikToks and fewer emails? Say so in the chat, and your department changes how it spreads your credits. Which channels it makes for at all is in Settings, under What it makes.
Each brand has a daily limit on chat messages. It starts again the next day.