Questions about Nouna?
Short answers about starting, approvals, ads and your account. Free to start, no card. If you need more help, contact the team.
Getting started
What is Nouna?
Nouna is an AI marketing department on subscription: a CMO and eight channel specialists plan, write and design your marketing every day, and you approve each piece with one tap, or let a channel run on its own. Free to start, no card; paid plans from $149 to $449 a month plus Agency, available worldwide, prices in USD. It serves a shop finding its first customers, a brand scaling into new markets, or a business whose growth has stalled.
How do I start?
Add your website and create an account. Nouna reads the site, then asks you to confirm what it found. Those details guide the content it prepares for your business.
What if I don't have a website?
You can continue without one. Tell Nouna about your business, what you sell and who you serve.
Do I need to know anything about marketing?
No. You review the finished copy and assets, approve what works and leave feedback when something needs to change.
Can I leave in the middle of setup?
Yes. Completed setup steps are saved, so you can return and continue later.
Posting and approvals
Will Nouna post something without asking me?
No. New work starts in review, and approving a draft never publishes it by itself. What happens next depends on your department's autonomy: fully autonomous, finished work goes out on its schedule; semi-autonomous, it waits for your yes. Nothing publishes on a channel you have not connected.
What does approving look like?
You open the finished copy and assets, then approve the current version or request a revision with your feedback. Semi-autonomous, your yes sends the piece at its planned time; fully autonomous, it goes out then without one.
Can I approve a whole week at once?
Yes. Review each piece in your workspace and approve the ones you want, one after another. Approval records your decision about the content; it does not publish it by itself. Each approved piece then goes out at its planned time on its connected channel.
What happens if I ignore an approval?
The draft stays in your workspace for review. It is not published just because it is waiting.
Ads and money
How much does Nouna cost?
Nouna is free to start, no card. Paid plans start at $149 USD a month; see Pricing for current allowances and billing options.
Is ad money included?
No. Your subscription and any advertising spend are separate. Paid actions need your explicit approval for the selected account, with a spending limit.
Can Nouna raise my ad budget by itself?
No. A budget increase needs your approval.
What if an ad isn't working?
Nouna recommends a change, based on the performance data available. Stopping a live campaign is a separate action, and its status must be confirmed by the ad platform.
Your website and search
Will Nouna change my website?
No. Nouna can review your site and prepare recommendations or drafts, but it never changes the site or publishes those drafts automatically.
What is the SEO stuff, in plain words?
SEO is how people find your business through search engines. Nouna can review technical issues on your site and use a connected Search Console account to show how your site appears in search. It does not guarantee rankings.
What is GEO?
GEO is how your business appears in AI-assisted search. Nouna can check citations and prepare improvements to business information. It cannot guarantee mentions or publish website changes for you.
Content and images
Can I make things myself?
Nouna prepares content for you. Review it in your workspace and request changes with a note.
Will generated images look fake?
No. When a product photo is used, Nouna uses the real image as a reference for the scene. Review the finished image for product details, text and anything that looks wrong before approving it.
Do images have to have text on them?
No. Nouna can prepare imagery with or without text, depending on the brief. Ask for a revision if you want a different treatment.
Connections
What does Nouna need access to?
Only the business accounts you connect. The provider asks you to grant permissions, and Nouna shows the connection status and available actions. Connecting an account does not approve publishing or spending.
What happens if a connection breaks?
Nouna shows you the connection problem and the recovery action. Reconnect the account, then check affected work before trying again.
Can I disconnect something?
Yes. Check pending work before disconnecting. If a paid campaign may still be spending, stop and check it before removing its connection.
Control and safety
How do I stop everything?
Pause stops new Nouna actions and holds scheduled work. It cannot undo an action already completed by another platform, and any live ad campaign needs its own pause and status check.
Can I ban certain topics or words?
Yes. Add restricted subjects, claims and terminology to your brand rules, and Nouna uses them when preparing content. You should still review the result.
Who else can use my account?
You can invite team members with their own accounts and roles. The team features available depend on your plan.
How do I cancel?
Open Billing in Settings to cancel, and your subscription stays active until the end of the current billing period. No contact or phone call is needed.