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    Questions

    Questions about Nouna?

    Find answers about setup, content, approvals and your account. If you need more help, contact the team.

    Getting started

    How do I start?

    Add your website and create an account. Nouna reads the site, then asks you to confirm what it found. Those details guide the content it prepares for your business.

    What if I don't have a website?

    You can continue without one. Tell Nouna about your business, what you sell and who you serve.

    Do I need to know anything about marketing?

    No. You review the finished copy and assets, approve what works and leave feedback when something needs to change.

    Can I leave in the middle of setup?

    Yes. Completed setup steps are saved, so you can return and continue later.

    Posting and approvals

    Will Nouna post something without asking me?

    New work starts in review. Approving content does not schedule or publish it. Any automatic publishing needs its own active authorization for the selected brand and accounts.

    What does approving look like?

    Open the finished copy and assets, then approve the current version or request a revision with your feedback. Scheduling is a separate action.

    Can I approve a whole week at once?

    Review the current content and use the approval controls available in your workspace. Approval records your decision about the content; it does not publish it.

    What happens if I ignore an approval?

    The draft stays in your workspace for review. It is not published just because it is waiting.

    Ads and money

    How much does Nouna cost?

    Plans start at $99 USD per month. See Pricing for current allowances and billing options.

    Is ad money included?

    No. Your subscription and any advertising spend are separate. Paid actions need explicit approval for the selected account and a spending limit.

    Can Nouna raise my ad budget by itself?

    No. A budget increase needs your approval.

    What if an ad isn't working?

    Nouna can use available performance data to recommend a change. Stopping a live campaign is a separate action, and its status must be confirmed by the ad platform.

    Your website and search

    Will Nouna change my website?

    No. Nouna can review your site and prepare recommendations or drafts. It does not change the site or publish those drafts automatically.

    What is the SEO stuff, in plain words?

    SEO helps people find your business through search engines. Nouna can review technical issues and use a connected Search Console account to show how your site appears in search. It does not guarantee rankings.

    What is GEO?

    GEO focuses on how your business appears in AI-assisted search. Nouna can check citations and prepare improvements to business information. It cannot guarantee mentions or publish website changes for you.

    Content and images

    Can I make things myself?

    Nouna prepares content for you. Review it in your workspace and request changes with a note. The separate manual Studio and Copy Lab are no longer available.

    Will generated images look fake?

    When a product photo is used, Nouna uses the real image as a reference for the scene. Review the finished image for product details, text and anything that looks wrong before approving it.

    Do images have to have text on them?

    No. Nouna can prepare imagery with or without text, depending on the brief. Ask for a revision if you want a different treatment.

    Connections

    What does Nouna need access to?

    Connect the business accounts you want to use. The provider asks you to grant permissions, and Nouna shows the connection status and available actions. Connecting an account does not approve publishing or spending.

    What happens if a connection breaks?

    Nouna shows the connection problem and any available recovery action. Reconnect the account, then check affected work before trying again.

    Can I disconnect something?

    Yes. Check pending work before disconnecting. If a paid campaign may still be spending, it needs to be stopped and checked before its connection can be removed.

    Control and safety

    How do I stop everything?

    Pause prevents new Nouna actions and holds scheduled work. It cannot undo an action already completed by another platform. Any live ad campaign needs its own pause and status check.

    Can I ban certain topics or words?

    Add restricted subjects, claims and terminology to your brand rules. Nouna uses them when preparing content; you should still review the result.

    Who else can use my account?

    Invite team members with their own accounts and roles. Available team features depend on your plan.

    How do I cancel?

    Open Billing in Settings to cancel. Your subscription remains active until the end of the current billing period.

    Answer not here?

    Send us your question and we will help you find the right answer.

    Contact the team