1. Introduction

Nouna ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketing platform and related services.

By accessing or using Nouna, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the platform.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when registering for an account, including:

Name and email address
Company name and business information
Payment and billing information
Brand assets and marketing materials you upload

Usage Data

We automatically collect certain information when you use our platform:

Device and browser information
IP address and location data
Pages visited and features used
Time spent on the platform

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send administrative notifications and updates
Respond to customer service requests
Personalize your experience on the platform
Generate AI-powered marketing content based on your brand information
Analyze usage patterns to improve our features

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With third-party vendors who assist in operating our platform
AI Services: With AI providers (such as OpenAI, Anthropic) to generate content on your behalf
Connected Platforms: With platforms you choose to integrate (Facebook, Shopify, etc.)
Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

Access and receive a copy of your personal data
Rectify inaccurate personal data
Request deletion of your personal data
Object to or restrict processing of your data
Data portability
Withdraw consent at any time

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@nouna.io