When something goes wrong

Reject it and say what's wrong. Then correct the document it came from on Brand, usually Product information or Brand identity, so every specialist follows the correction.

Open it on Calendar: it says why. Most often the channel needs you to sign in again. Open Channels, tap Reconnect, then approve the piece again.

Say it plainly in the chat, like "No more posts about our old menu." It's noted for every specialist.

Open Settings, then What it makes: check your channels are ticked and you have credits left this month. The line at the top of every page shows when your department last worked.

Nouna can't post to that place for you yet (LinkedIn, Reddit and Google Business Profile). Copy the words, save the picture, and post it there.

Write to hello@nouna.io or use the contact page. Tell us the brand, the channel and roughly when it happened. Never send passwords or keys.