Can I use it for my clients?
Yes. An agency account holds a brand for each client and you switch between them from the brand menu. Each brand keeps its own channels, content, settings and history.
Which accounts can it use?
Only the ones you connect in Channels, with the permissions each channel grants. Take a connection away and nothing new goes out on it.
What happens if a channel stops working?
Your department stops sending to it. Channels shows the account with a Reconnect button, and each piece that could not go out says why. The pieces for that channel wait as drafts until you reconnect.
Can my team have different permissions?
Yes. Owners and admins approve pieces and change settings. Other roles see the work without changing settings. Give each person their own login.
How do I delete my account?
In Settings, under Data and privacy, type DELETE and choose Delete my account. Billing is cancelled, every channel is disconnected and you are signed out straight away. Sign in within thirty days and you can restore everything; after thirty days your account, its brands and everything stored against them are permanently deleted. Invoices held by our payment processor stay with it, as the Privacy Policy describes.
How do I reach you?
Email hello@nouna.io or use the contact page. Tell us the brand, the channel and roughly when it happened. Never send passwords or keys.
Where do I find pricing and limits?
Current prices are on the Pricing page. Your own plan and limits are in Settings, under Billing.